Buying Tips - JudaicaHeaven.com

When shopping for Judaica- as well as anything else- on the Web, one must carefully consider various factors.

Can I clearly see the item I am buying?
When buying on the internet, one cannot see an item personally. The internet compensates for this by allowing pictures and descriptions for every item. Many websites have small or unclear pictures, and this detracts from your ability to make a wholesome decision. Here at JudaicaHeaven.com, we do our best to give you clear, focused pictures - and an accompanying description- of all our items. If you'd like additional pictures, or you feel information is lacking from the description, just send an email to support@judaicaheaven.com and we'll do our best to help!

Is customer service easily accessible?
If there is a problem with your order, do you know who to contact? Every web site should have a page with information on how to contact the support staff, and should be easy to find. Here at JudaicaHeaven.com, we have a "Contact Us" link at the top of every single page on the site. It includes an online form that is sent to us by email, our address and phone number. Try us - send us an email (support@judaicaheaven.com) and see how long it takes to get a reply from a real person!

Am I dealing with a quality company, or is it just a fly-by-night website?
A website can't be built overnight, but you still don't know who you're dealing with. Quality customer service, comprehensive knowledge of the product being sold, and a fully stocked, fully functional website that can process your order from start to finish should be a must for any business you purchase from. Here at JudaicaHeaven, we use state-of-the-art software for our website. You should get an order confirmation by email when your order is placed, and will be notified by email once again when your order ships. As mentioned earlier, we pride ourselves on our customer support. Be sure to check out our sister site SilverHeaven.com - the finest Judaica silver store on the web.